Have a log in? Create a new maintenance ticket.
Maintenance Ticket after you create a log in
1. Go to Maintenance Support | Home
Go to support page and log in to your area
2. Scroll Down to Click on Submit a ticket
Scroll down to bottom right of page, see submit a ticket
3. Subject "Room 4 flooring lifting"
Keep the subject short and sweet, just the room and/or a couple words pertaining to the issue
4. Description
This is where you can get descriptive about the issue and possible scheduling conflicts to think about for when the maintenance team is going to get this remediated.
5. Priority and Class
these items are not necessary to complete on your side, please skip
6. Attach Image/s
Always attach images or a single image to show issue location. this helps when our team is assigned, the ticket will also not be scheduled until a photo is uploaded.
7. Click on Submit
to submit the ticket, hit submit
8. Click on My Area
to see list of tickets, statuses and when they are scheduled.
9. Click on Room 4 flooring lifting #425
to check tickets scheduled date and time it will be completed by.
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